Overview The C2C Preferred Zone is designed to protect your funds and ensure a secure trading experience. All trades here are handled by verified "Shield Advertisers" (Preferred Advertisers) vetted by ETZ to guarantee high-quality service.

Compensation Guarantee If you sell crypto in this Zone and your receiving account is frozen due to the Advertiser, you will receive full compensation for the order amount. This is covered jointly by the Advertiser and ETZ.

Notes

Trading Type: Sell Only (Buy orders are currently unsupported).
Supported Assets: USDT, USDC, ETH, BTC.

Requirements for Preferred Advertisers Applicants must meet the following criteria:

1. Financial Requirement Maintain a security deposit of 100,000 USDT in your account.

2. Operational History Must be an ETZ Shield Advertiser for at least 90 days and have traded with at least 1,000 unique users.

3. Transaction Safety No history of triggering user account freezes or payment issues in the last 90 days.

4. Clean Background Principals and staff must possess a clean criminal record and be free from any involvement in law enforcement investigations.

5. Compliance Record No serious or repeated violations of platform rules (including Advertiser Standards).

6. Risk Assessment Pass the platform's risk evaluation, including checks on cross-platform activity and price manipulation.

7. Performance Review Pass the Advertiser Service Team’s review (based on violations, complaint rates, and response time).

8. Additional Requirements Meet any other criteria set by the platform based on operational needs.

9. Reputation No negative behavior that harms the ETZ brand image.

Important Notes

Review Process: All applications undergo strict review. Submitting documents does not guarantee approval.
Final Decision: ETZ reserves the right to make the final decision on all applications.

1. Detailed Compensation Rules

Compensation Amount & Limits

Coverage: Eligible orders receive 100% compensation. The cost is shared equally (50/50) between the Advertiser and the Platform.
Calculation: The amount is calculated in USDT based on the daily average USDT/CNY rate on the settlement date.
Maximum Limit: Compensation is capped at 50,000 USDT per transaction.

Security Deposit Deduction If a Preferred Advertiser fails to pay on time, the Platform will deduct the amount directly from their security deposit to compensate you. This continues until the full amount is settled or the deposit is used up.

Responsibility Note: The Preferred Advertiser remains primarily responsible. The Platform acts only as an intermediary. Except for the 50% share mentioned above, the Platform assumes no further financial liability.

Eligibility Criteria To qualify for compensation, you must meet at least two of the following conditions (subject to ETZ's review):

Official Legal Documentation: Provide official documents proving the freeze was caused by the Advertiser and has lasted over 6 months.
Exclusive Trading: You used your receiving account only to trade with this Advertiser on ETZ, and the freeze has lasted over 6 months.
Dual Freeze: Both the Advertiser's account and your account were frozen by the same authority for over 6 months.
Similar Incidents: Other users who traded with the same Advertiser were frozen by the same authority for over 6 months.

Submission & Settlement

Deadline: Submit your claim within 30 calendar days after the order is completed. Late submissions are not accepted.
Payment: Once eligibility is confirmed, the Advertiser must pay within 10 business days.

Platform Responsibility & Enforcement

Decisions: ETZ makes decisions based on evidence provided by both parties. You are responsible for providing the necessary proof.
Enforcement: If an Advertiser fails to pay, we will restrict their account. Even if they lose their "Preferred" status, they are still obligated to pay any confirmed compensation.

3. Exclusions Compensation is NOT provided in the following cases:

1. Pre-Status Transactions Orders made before the Advertiser became a "Preferred Advertiser."

2. Expired Claims Claims submitted more than 30 days after the order was completed.

3. Missing Documentation If you cannot provide the valid proof required by ETZ.

4. Non-Judicial or Short-Term Freezes

Restrictions caused by Internal bank risk control measures (not by legal authorities).
Freezes that are resolved within 30 days.

5. Fraud Submitting fake or altered documents.

Compensation Process

1. Check for Freeze If you discover that the bank account you used for ETZ transactions has been frozen.

2. Verify the Reason Contact your bank to confirm why it was frozen and for how long.

Note: For short-term freezes (e.g., 3 days), please wait and check again after the period expires.

3. Submit a Claim If a judicial freeze is confirmed, submit the "Account Freeze Declaration Form" to ETZ Customer Support.

4. Platform Review ETZ will review the evidence to determine if the Advertiser is responsible based on the compensation rules.

5. Outcomes

If Advertiser is At Fault: They must assist in unfreezing. If the freeze persists, they must compensate you within 10 business days.
If the Advertiser is found not liable: We will notify you of the result. (You can appeal within 7 business days if you disagree).

6. Payment & Enforcement

Payment: The Advertiser must deposit the assets by the deadline.
Overdue Payment: If they fail to pay, ETZ will automatically deduct the amount from their security deposit to pay you and restrict their account.
Insufficient Funds: If the security deposit isn't enough, funds will be distributed proportionally based on the claim amount.

Management of Service Qualifications

1. Performance Review

Volume-Based Removal: We use a ranking system based on transaction volume. Advertisers with consistently low volume may be removed from the program.
Regular Checks: Your status is reviewed dynamically based on your violation record, complaint rate, and how well you cooperate with operations.

2. Losing "Preferred" Status (Disqualification) Your status will be revoked and your account closed if:

You refuse to pay confirmed compensation.
You fail to Replenish your security deposit on time when it falls below the minimum requirement.

3. Leaving the Program (Voluntary Exit)

Application: Submit your withdrawal request 1 business day in advance.
Refund: Your security deposit will be refunded after a 31-day holding period, provided there are no unresolved claims or liabilities.
Re-joining: You may re-apply for the program 90 days after leaving.

Reservation of Rights ETZ reserves the right of final decision/interpretation.

C2C Preferred Zone Rules

C2C Preferred Zone Rules