To enhance the Advertiser Management Standards, the following provisions regarding Security Deposits are added:

1.1 Deduction of Security Deposit

To keep the trading environment safe, ETZ may deduct funds from your Security Deposit in the following situations (subject to standard compliance and identity reviews):

1. Liability for Disputes

If ETZ determines that you are liable for a dispute, but you refuse to compensate the user or delay payment.

2. Illegal Activities Using ETZ for money laundering, fraud, tax evasion, or manipulating the market prices.

3. Damaging Our Reputation

Pretending to be ETZ (or an official partner) to charge fees, recruit others, or disseminate false information.

4. Unauthorized Use of Third-Party Accounts Using bank cards or accounts that don't belong to you for fraud or illegal activities.

5. Non-Responsiveness During Dispute Resolution If you are found liable for a disputed order but cannot be contacted, you will automatically bear all the costs and consequences.

6. Breaking Other Rules Violating any other trading rules or administrative policies set by ETZ.

7.Concealment of Account Freezes

Failing to report a bank freeze caused by your own actions to us on time.

8. Other Necessary Reasons

Any other situation where ETZ reasonably decides a deduction is needed to protect the platform or users.

1.2 Determination of Deduction Amounts The specific amount depends on the severity of the risk and the compensation needed.

In the following severe cases, we will deduct your full Security Deposit:

Proven Crimes

We have proof that you directly participated in or helped with fraud, money laundering, or other crimes.

External Fraudulent Activity

You are caught doing fraud or money laundering on other platforms (not just ETZ).

Laundering or Transfer of Illicit Funds

Transferring illegal assets (like stolen funds) onto ETZ.

Falsification of Documents

Causing a user's account to freeze and then submitting fake or edited proofs to attempt to conceal the violation.

Refusing to Help

Causing a user's freeze and refusing to cooperate to fix the issue.

Hiding Frequent Freezes

Your accounts get frozen often but you don't tell us, or your freezes cause big losses for other users.

1.3 Security Deposit Refund Process

Once we receive your application, we will process the refund within 14–15 business days (depending on your KYC region).

Note: The refund will be issued only after we verify your documents and confirm that your account is fully compliant.

Supplementary Provisions on Advertiser Security Deposits

Supplementary Provisions on Advertiser Security Deposits