Currently, ETZ allows users to submit applications.Cancel the account.If you confirm that you will no longer use the platform services, you can follow the steps outlined below:

Cancellation process:

Prepare the information required for the cancellation application, including:
- Register an email address or mobile phone number.
- Account UID
- Explanation of the reason for cancellation
Send the above information to the official email address:hello@etz.com
After verifying your identity information, our customer service team will process your request for cancellation.

Kind reminder:

After the account is cancelled, it will…It cannot be restored.Please proceed with caution.
The assets in the account must be emptied in advance; otherwise, it may affect the process of canceling the account.
After cancellation, the email address/mobile phone number associated with this account will be…It may be impossible to register again.(According to the platform’s rules.)
Information that has already undergone real-name verification may, due to compliance requirements…It cannot be deleted or modified.

Disclaimer

The following information is for informational purposes only. This document does not intend to provide: (i) investment advice or recommendations; (ii) any offers or invitations to purchase, sell, or hold digital assets; nor (iii) financial, accounting, legal, or tax advice. Holding digital assets, including stablecoins and NFTs, involves high risks and may result in significant price fluctuations. You should carefully consider whether trading or holding digital assets is suitable for you based on your financial circumstances. For specific advice regarding your individual situation, please consult with a legal, tax, or investment professional. It is your responsibility to understand and comply with all applicable local laws and regulations.