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Help Center›Common Question›Account

Common Question

Crypto Deposit & Withdrawal

What is a PEP (Politically Exposed Person)?

Published on 2025/11/12 01:44:04

How to Resolve Google Authenticator Verification Code Errors

Published on 2025/11/12 01:52:55

Why Am I Not Receiving SMS Verification Codes?

Published on 2025/11/12 01:54:45

How to Resolve Two-Factor Authentication Code Errors on Your ETZ Account

Published on 2025/11/12 02:50:46

Why Did I Receive an Account Deactivation Notice?

Published on 2025/11/12 02:52:47

My account has been frozen due to "risk control." What should I do?

Published on 2025/11/12 02:54:46

Introduction to Source of Funds (SOF) and Source of Wealth (SOW)

Published on 2025/11/14 07:38:08

Countries and Regions Supported by ETZ for SMS Verification

Published on 2025/11/14 07:48:31